Setting clear expectations any time you’re working with a firm or agency is critical to success. Strong communication will ensure a smooth experience for everyone involved — including your candidates. Since both you and your search firm enter the process with certain expectations, starting out on the same page will save time down the road and set you up for success.
While all search firms have established processes in place, you still have control over managing the expectations of outcomes and ensuring your organization is represented to candidates in the way you see fit. As you begin your journey, here are a few simple tips to promote a positive experience.
1. Communicate frequently
One issue that can arise when working with an agency is putting off communication. Hospital HR staff and clinical hiring managers are inundated with tasks each day, so we understand that calling back may not always top your list. Yet, delaying communication can create information gaps. If a search firm doesn’t hear from you, it could be assumed that all is fine.
For this reason, you’ll want to be sure to keep in touch at the beginning of and during a search, as well as when the search is being closed out. Each step of the process is critically important, and maintaining strong communication at every stage will keep everyone in the loop and on track towards meeting your goals.
2. Set clear expectations
Setting clear expectations with your search firm helps them deliver precisely on your needs. Remember that a candidate search entails more than just scheduling interviews. Early on in the process, you’ll need to discuss key elements such as:
- A timeline by which your hospital needs a new candidate in place
- Steps for the search process agreed upon by both parties
- Expectations for response times, including possible deadlines
- The role each individual will take through each step
- Who will be involved in the interview process
Clarifying responsibilities from the beginning will minimize the risk of any misunderstandings throughout the process. It also helps to promote a positive search experience for everyone involved. In some cases, these details may already be spelled out for you from the start, but be sure to follow up with questions if there are any gray areas.
3. Revisit expectations
Your needs, expectations, and timelines can shift throughout the search process. If that happens, address changes as they occur. Alerting the search firm promptly can help to prevent the candidate from experiencing any delays that could otherwise drive them away. Touching base early on and checking in frequently helps to maintain a fluid, flexible process as needs evolve.
Here at Ensearch, we begin your search for NNPs with a no-cost, no-obligation Comparative Needs Analysis to learn about your unit and create a customized search plan. Our specialists welcome any questions you may have and are committed to supporting you through every step of the way. We also offer flexible terms and conditions to suit your hospital’s unique needs. Start the process by scheduling a Comparative Needs Analysis online.
